TESTIMONIALS

Major Insurance Company

Upon making the selection of our company to support a major national incentive initiative, our client provided the following background behind their selection:

Over 100 companies were research, interviewed and many of their websites were demonstrated on line during the evaluation process.

Sources for vendor review were comprised of trade areas within the incentive industry including The Forum for People Performance, Incentive Marketing Association, National Association for Employee Recognition, Incentive Federation Inc., Promotional Productions Association International and motivation and incentive trade shows. This, in conjunction with past review of incentive vendors, as well as networking, contributed to the review process. As a result, a short list of 5 companies was created.

The final selection was chosen for the following distinguishing factors:

• Warehouse: Owns/Operates a warehouse operation vs. a drop shipper
• Satisfaction guarantee policies are superior (no questions, no fees)
• Fast Fulfillment due to warehouse (1 – 2 days vs. 2 to 6 weeks)
• Low fee structure for services
• Experience: Our required functionality has all been done before
• Superior award variety
• Superior Award flexibility allows them to customize awards as requested
• Incentive games area already built and in use
• Creative and knowledgeable – On both incentive programs and IT issues
• Most responsive and available during the process
• Complete reporting capability
• Superior website functionality and design options
• Most flexible in web content change
• Email and newsletter capabilities are standard
• Local presence of [account team]
• Local presence of IT support
• Real time point allocation vs. delayed allocations (due to system design)
• In business since 1998
• 1099 administration is included

Dealer Sales Representative participants in large ongoing national incentive program supporting a major office products manufacturer.

"...Thanks for taking such good care of us. I told our District Sales Rep about you and told him how good you were to us ..."

"...Have a [lunch] on me. Thank you very much. Your accommodating style should be practiced by everyone who is in the customer service industry..."